Faucet.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Faucet.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.2
Customer Support: 8.7
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Faucet.com


Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
07-07-2009
Box was not sealed. Lid opened, no tape.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-06-2009
One suggestion is the tracking number was not updated in a timely matter which caused the call to your support center.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
07-06-2009
My contractor has not yet installed the faucet, so I can not rate that part yet.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
07-02-2009
Very satified doing business with you.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
07-01-2009
I have been away on a trip and have not yet decided if I am keeping the faucet. It may be a little too big for my kitchen setting.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-25-2009
I searched for this Delta faucet on every website I could find, and in every local store, and Faucet.com had the best price. Plus, their site was very easy and they had a great selection of merchandise.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-22-2009
So far, I have been very happy with the way my purchase went. My faucet is not hooked up yet, so I don't know if any problems will ensue. I do like the appearance and quality of this product.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-22-2009
This was an amazing experience. The faucets arrived two days after ordering and they exceeded our expectation. The price was great and your service was wonderful.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-15-2009
The product I wanted was delivery to me on time and without any problems. In addition the price was the lowest I seen anywhere.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
06-15-2009
Free Shipping was a big incentive along with the lowest price to try Faucets.com