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Faucet.com Customer Reviews

Store Details

Store Ratings* Summary


Faucet.com
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.6
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Faucet.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-13-2012
Arrived faster than expected and very pleased with their prompt service.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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jojojocooking
02-10-2012
The quality of the Baldwin Madrina lever sets are disappointing. Each of Madrina lever sets have a rough spot or burr on the backside of the handle & one of the dummy Madrina handle sets has a very small scratch on the face. All of these defects are...

Faucet.com has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
02-08-2012
Fast delivery
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Pepper9
02-06-2012
Everything went very well. Thank You !
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Tom
02-06-2012
Hard to find parts at reasonable prices, accurate/honest assessment of the back order tinme - Happy customer!
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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maggie
02-06-2012
My plumber who installed the faucet claimed that a piece was missing and had problems. It is working now but I fear that it will start leaking because the faucet is not completely flush with the base.

Faucet.com has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-05-2012
Very pleased with ordering and shipment , haven't hooked up the faucet yet though.
Overall Rating 5 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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dissapointed
02-05-2012
I was very pleased with the ordering process and the quick delivery. However our Kohler stainless steal staccato sink is bowed on the sides and does not sit tight against the counter top. We already had our kitchen torn apart and couldn't wait to...

Faucet.com has posted a response to this review.  Read full review

Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-05-2012
Can't complete this query just yet; have been away and have yet to open the pkgs.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Blondie
02-03-2012
I needed a manifold valve to complete my installation of my shower set, and faucet.com had plenty in stock; chose next day delivery--and there it was!Had to cancel a "not needed" component, and my card was refunded right away.

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