RockyMountainTrail Customer Reviews

Store Details

Store Ratings* Summary


RockyMountainTrail
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.7
On Time Delivery: 9.1
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RockyMountainTrail


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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kc
09-20-2009
Good buying experience, but Im not sure how good High Sierra backpack is. Seems smaller and less sturdy. LLBean guarantees products for life. But my son liked the description of this one and I liked the price. RockyMountainTrail was great.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ElGavilan
09-20-2009
An excellent buying experience. Received my new jacket ahead of schedule.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Rod
09-17-2009
The bag was bright red-the picture shown was burgundy. Would have ordered a blue bag had I known the true color.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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DISGRUNTLED CONSUMER
09-16-2009
The backpack I ordered was out of stock,they offered it in another color that was at least $25 more. Other sites acknowledged the fact that they were out of the item or that there might be only a few left. I knew the deal was to good to be true.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 4 Customer Support
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Geoff
09-16-2009
I have wrong purchase two backpack, my mistake is two but it is only one please.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Jenny
09-10-2009
I liked the camelbak kids bottles I ordered. They were the perfect size for kids. I could not find them anywhere else.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-08-2009
I can not believe I had to pay $11.25 to return the back pack. The price did not reflect the quality of the back pack what so ever. It was cheaply made. I guarantee it cost me more to return it than it did to produce it!
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
09-04-2009
Thought the material used on the backpacks was a little cheap - thin. I expected a little heavier weight for the cost.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Notsohappy
08-28-2009
Marketing/pricing strategy mis leading.Price appears 39.95 or 49.95 & when you select any size/any color the price jumps usually by $50.I take offense to that.I agree that I have the option to stop the order or continue but it is like "bait and...