RockyMountainTrail Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.8

RockyMountainTrail

Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.3
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

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Reviews of RockyMountainTrail


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-20-2009
Good buying experience, but Im not sure how good High Sierra backpack is. Seems smaller and less sturdy. LLBean guarantees products for life. But my son liked the description of this one and I liked the price. RockyMountainTrail was great.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-20-2009
An excellent buying experience. Received my new jacket ahead of schedule.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
09-17-2009
The bag was bright red-the picture shown was burgundy. Would have ordered a blue bag had I known the true color.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-10-2009
I liked the camelbak kids bottles I ordered. They were the perfect size for kids. I could not find them anywhere else.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
09-08-2009
I can not believe I had to pay $11.25 to return the back pack. The price did not reflect the quality of the back pack what so ever. It was cheaply made. I guarantee it cost me more to return it than it did to produce it!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
09-04-2009
Thought the material used on the backpacks was a little cheap - thin. I expected a little heavier weight for the cost.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
08-28-2009
Marketing/pricing strategy mis leading.Price appears 39.95 or 49.95 & when you select any size/any color the price jumps usually by $50.I take offense to that.I agree that I have the option to stop the order or continue but it is like "bait and...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-25-2009
I love my new backpack and I love how they offer free returns. If I ever need a new backpack or know someone who does I will recomend this site.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-24-2009
My package arrived on time, but it required a signature. The UPS driver left a note to deliver the next day between 2-5 PM. I left work early, but the driver delivered early and I had to get the package at UPS. I paid for 2-day air and didn't get...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-24-2009
Love the product,loved how easy!!!!