Tressence Customer Reviews

Store Details

Store Ratings* Summary


Tressence
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.6
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Tressence


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-08-2009
great brush, accurate description, helpful site
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Miller Time
10-28-2009
Howard in Customer Service took my call, advised that he would be sending me a return label and another brush. Howard was very gracious and handled the situation with exceptional professionalism. It is a joy always to do business with you.
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-18-2009
This was a present for someone and they sent the incorrect item. The correct item was resent but this took more time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Maggie
10-16-2009
I am extremely happy with my order from Tressence. The price was the lowest on the internet and it came on time! I will order from them again in the future.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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KC
09-29-2009
It was hard to reach a rep by phone. I left messages and A. King used email, worked great. Order arrived quick. One brush was perfect and the other one, too small and it has a large scratch on the side. I will return it & order a different one.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
09-22-2009
I wish I would have talked to cust. serv. before ordering. now it seems too expensive to exchange... so I will keep product
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ewa
09-09-2009
Great brush! Second generation user.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Lois Lane
09-08-2009
Completely satisfied with the ordering experience from Tressence. Not all products in the same category were available. I went ahead with the pocket-size Mason Pearson Hairbrush - like it but would have preferred the junior-size in black/ruby.