Softwaremedia.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Softwaremedia.com
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 9.0
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Softwaremedia.com


Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
07-01-2009
Why have I not received my order??
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
06-29-2009
It was important that I was able to contact them by phone for this purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
06-26-2009
FedEx did not deliver on the day it was scheduled. The driver claimed there was an error in the address. But there was no error. Overnight, FedEx prepared a map and stuck it on the back of the package. Delivery took place on the next day.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-26-2009
I have never purchased software online (new at this) and was very confident with software media. The item came in a timely manner and I will order again from them and am recommending Software Media to my friends. Thanks!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
06-24-2009
I received the software that I ordered except it was the incorrect O/S version; I had ordered the correct version but the wrong version was shipped; customer service was exceptional in their response and turn-around time.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
06-22-2009
When I received the software, my computer said it was blank. I have a dell studio 17 with Vista. I tried many different ways of getting into the cd. It wanted to reformat the disk.Then I put it in one more time, and it worked like a charm.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-18-2009
I already submitted information complimenting my experience to Softwaremedia.com on a previous survey.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
06-17-2009
Everything went as was stated. I ordered the saoftware, theyn confirmed the order, notified me of anticipated date of delivery and the software was delivwered as stated. I have loasded and used the software and am well satisfied.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
06-17-2009
Very happy with this site and the people.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
06-15-2009
I'm a bit confused as when I was installing my software I was told it has a 2 year agreement yet during the installation process it claimed to expire in Feb of 2011? Did this automatically update during insatllation? Thank you.

Top Categories from Softwaremedia.com