Softwaremedia.com Customer Reviews

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Store Ratings* Summary


Softwaremedia.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.3
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Softwaremedia.com


Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
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j2109
02-08-2010
I used two day air shipping, but it took five days to receive. I could have saved money and received my software in the same amount of time with a lesser shipping option. The tracking also reported that I received my product two days before...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-06-2010
everything about this company rocks
Overall Rating 8 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
01-29-2010
The ordered software was damaged in shipment and returned to Softwaremedia.com. Only after I contacted them for help did I receive status of a reshipment. The software would not load, requiring me to download the software from the internet.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Smig
01-26-2010
I have been using Printmaster for years. Although somehow my printmaster 12 would no longer work, I still enjoy working with Printmaster
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-22-2010
Thanks for providing good products at a reasonable price. Excellent service.
Overall Rating 9 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
01-19-2010
You had what I wanted and an acceptable price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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steve
01-18-2010
exactly what i ordered ... arrived ontime
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Tammy
01-08-2010
The only thing that I was not happy about was that the book that should have come with the program was not sent... when I talked to Adobe they said that the program came with a manual and there were a few things I needed to look up...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ThatCADGuy
01-07-2010
The ordering process, price & delivery time was great. I didn't receive notice of shipment or tracking info so I contacted the company 6 days later by email but received no response. The product arrived the 7th day so I'm satisfied but still no...
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
01-04-2010
Already filled this out when I ordered. No response anyway so why bother again?

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