Jewelry Television Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Jewelry Television
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.7
Customer Support: 8.8
Products Met Expectations: 8.4

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Jewelry Television


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
The pearls are beautiful, and I see them to be a great deal for the price.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
07-01-2009
The stones were nice size and rich color, but gold was a bit flimsy. I would have liked it better if the setting had been articulated rather than solid.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-30-2009
Items should be shipped together, and charged by the actual shipping weight. In stock items were removed from my cart and sold to someone else, causing me to order the items in my purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
I was surprised by the size and wonderful quality of the ring and earrings I bought. I waish there was a necklace to go with it.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
Very easy ordering process. Expectional value.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-29-2009
Shipping charges confusing. One charge for ordering online,one for phone. Shipping higher on Auction items. One host said all items ordered from "one show" didn't have individual shipping prices for each item. Free shipping terms confusing. Explain.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-29-2009
JTV HAS ALWAYS BEEN GREAT TO DEAL WITH-THE PHONE STAFF ARE WONDERFUL
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2  Products Met Expectations
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Online Shopper
06-29-2009
I am satisfied with most of my purchases from JTV. These last 3 products were not up to my expectations.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-29-2009
It is fun searching all the gemestones on JTV.com ! I'm enjoying very much right now.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
I am very please with both the ring and watch purchase through Jewelry Television. I will refer others to this site and tv network.