Jewelry Television Customer Reviews

Store Details

Store Ratings* Summary


Jewelry Television
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Jewelry Television


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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BecBec
11-19-2009
I have never had a problem with JTV and I have ordered several items. I did send back a ring from a previous order that did not meet my expectations, but with this order I got the ring I wanted and it was prefect.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Babydoll
11-16-2009
Item was as indicated in write up on JTV and in photo
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Jewelry fanatic
11-16-2009
Prices are great, JTV employees are always very helpful and friendly
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
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Lovesjewelry
11-14-2009
I was disappointed because I could not track my order and it took the full 2 weeks to receive it. The ring is beautiful and was a great price for 14 kt. gold.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lamond10
11-14-2009
Jewelry Television has quality jewelry that beats the retail market every time. With all the services available to the customer this is one of the best places to buy jewelry.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Nana
11-12-2009
Educational, fun, Quality, Inexpensive, Reliable, Customer Support, No Hassle Return
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Donnie
11-11-2009
I ordered two 14K widow mites pendants for Christmas. One had detail, cleaned bronze. The other coin was BLACK, as if burned, and it broke in two. I found a replacement in Dallas. JTV should not have sold the black coin.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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stumpy
11-09-2009
Absolutely outstanding people to order from. They are the only ones I will order gemstones from. Helpful, well informed, funny and feel like talking to family!!!!
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Yoly
11-09-2009
I was dissapointed on an item that I WON in the aution and received a completely different item then what I won. O have not heard by phone or e-mail if JTV will be able to provide me with the actual item that I won in the aution.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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sassyszabo
11-09-2009
I was very pleased with all my items especially the chocolate diamond ring. Everything was beautiful as usual and shipped within a timely manner. I am very happy with my choices I made and the prices I received them for.