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InvitationBox.com Customer Reviews

Store Details

Store Ratings* Summary


InvitationBox.com
Customer Certified
Over 2,500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of InvitationBox.com


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-13-2012
I have not received the one invitation I ordered so difficult to answer most questions.
Overall Rating 6 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-12-2012
Too much asterick & small print, definitely felt a "bait & switch" type of sale and a rude CSR who can't be bothered answering a question. There are so many companies out there that do this type of thing..I'll stay with the straight-forward...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jules
02-12-2012
Im really impressed with your company service and reliability will be using this company more often. I'm highly satisfied. Thank you.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Di Morgan
02-07-2012
I am not happy with the response envelope, the address lines are very far apart and it looks odd. The outer carton had a huge gash in it, so did the inner box containing the invitations. Good thing a lot of tissue was used otherwise the contents...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-06-2012
The product is great. The only thing I was disappointed with is the shipping time for UPS ground. Regular mail would have been much quicker.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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MJ
01-30-2012
Good selection of invitations and I was able to customize the one I chose to work for what I needed (a dog's birthday party!)
Overall Rating 10 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-30-2012
Have not completed my order just order a sample it it was just what I thought and hopefully I will be placing my order soon.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-30-2012
I'm not sure why you made the font smaller on one important line of text than I had it and moved the spacing on the invitation I designed. The rest looks fine and It will do, but I had specifically said to leave it the way I had designed it,...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
01-29-2012
When someone does custom invitations, they generally do companion items to go with them (response cards, direction cards, menu cards, etc.). If you offer standard designs, all companion items should be available in that design to make the collection...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
01-27-2012
I LOVED the option to make my own invitation. It is very hard to find Halloween themed invitations that are classy enough to be used for a wedding. Ours came out beautifully, I am very pleased!

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