Cheapflowers.com Customer Reviews

Store Details

Store Ratings* Summary


Cheapflowers.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 9.1
On Time Delivery: 9.0
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Cheapflowers.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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scifie
11-20-2009
i prefer being able to speak to someone live...however the email response was very fast and the purchase went perfectly...as was delivery...and the recipient was ecstatic
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-19-2009
Thanks again for good service and product!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-16-2009
I've been purchasing flowers from Cheapflowers for many years and I'm very satisfied. Flowers are delivered on time and arrangements are very pretty.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-11-2009
my order was never received by the recipient. a response to my email about order #261429 was never received by me. i will not use you ever again if my account is not credited the amount of sale.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-11-2009
Thank you for delivering beautiful flowers for my brother-in-law's father's funeral. My sister said the flowers were beautiful and was very pleased. Thanks again.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-08-2009
I have not heard from the person I sent the flowers to and I do not want to call. Is it possible for someone from your company to call and ask making it seem like a company survey? Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bela
10-28-2009
What florst did the flowers come from? I would like to see the shop. Thank you
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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Cindy Kay
10-14-2009
I ordered online and did not talk to anyone. I could not track my order. I was worried that the flowers would not arrive at my Aunt's funeral. They did and they were beautiful.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-06-2009
The shipping address was wrong (said Jupiter instead on Juniper Dr.), the name on the "From" section on the card was spelled incorrectly - but it was delivered to the right person and on time and heard it was lovely.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-01-2009
It would be nice if I got a confirmation of delivery e-mail from either cheapflowers or the delivering florist. I had to ask my friend if they arrived.