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Barnes & Noble.com Customer Reviews

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Barnes & Noble.com
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.3
On Time Delivery: 9.3
Customer Support: 8.9
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Barnes & Noble.com

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Carla
02-14-2012
Product arrived on tme and in good shape. But, start-up guide is inadequate and online instructions are not clear.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Connie
02-14-2012
I noticed prices at Amazon are cheaper for the Kindle. I was disappointed to find that the Nook prices at B&N were almost double. Unfortunately, I have to purchase Nook Books at B&N only. Any chance prices will be lowered?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		BUTCHH
02-14-2012
was expecting hard cover book... received soft cover
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Bill
02-14-2012
As usual, Barnes and Noble has done a great job in meeting my needs.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Ben22
02-14-2012
You should put item on sale or clearance for customer to look on your website .
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
Read full review 		elle
02-14-2012
I LOVE my products and am 200% satisfied I LOVE Nook!!
Overall Rating 6 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
Read full review 		Online Shopper
02-14-2012
shipment was delayed a week - don't know the reason why. Target advertised the price at $24.99 in thier Sunday circular. With my BNdiscount, I paid $32 on line.Good think I like the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		SDPrincess
02-14-2012
Competitive pricing by AbellaBooks, and timely delivery by USPS.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Anonimouse
02-14-2012
This order was simply a renewal of my overpriced membership.Previous orders of real books have arrived on time and I have been happy with the free delivery. The free home delivery is the main reason that I renew my membership - I do a little better...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		peetee83686
02-14-2012
My husband enjoy reading current westerns and I find that it is extremely convenient for me to order them for him. He does not like getting out to shop and I don't always have time. Is also a great way to buy birthday and holiday gifts.
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