Doka Estate Coffee Customer Reviews

Store Details

Store Ratings* Summary


Doka Estate Coffee
Customer Certified
Over 500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.9
On Time Delivery: 7.9
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Doka Estate Coffee


Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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bee592
01-31-2010
so happy to be able to purchase the same coffee i purchased while in costa rica
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-20-2010
the order has not yet been delivered: I understand it has finally been shipped.

Doka Estate Coffee has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Fran
01-07-2010
We visited Doka Estate on a recent trip to CR and were impressed with the company, coffee, and service. Your web site was very user friendly. I was contacted by your distributor in Texas and was glad to know of that resource.

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Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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KATE
12-28-2009
I am so glad this coffee is available for delivery. The only issue is the much too high cost of shipping; if there was a way to lower these costs I would purchase from your site much more often. Thank you!

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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CRYER5
12-16-2009
I'M VERY SATISFIED.

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Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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bball
12-15-2009
Order was received without problem and high quality product.

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BT
12-08-2009
Once again- I love this coffee!

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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RenoBookie
12-03-2009
Excellent coffee at a very reasonable price. Highly recommend.

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Overall Rating 3 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
12-02-2009
Order tracking/status very lacking. Contact means through 1-800 number and website note entry NOT working at all. Emails finally answered after 3 tries to gain info on order. Website order status never updated past initial receipt/processing.

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Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
12-01-2009
We're very happy with the quality of the Doka Estate coffee as well as the online ordering and delivery service.

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