eFaucets.com Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 8.6

eFaucets.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.6
Customer Support: 8.1
Products Met Expectations: 8.8
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of eFaucets.com

Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I was overall satisfied with the experience however one of the items was not totally acceptable. The Swanstone vanity top, as I found out, did not have pilot holes drilled nor was the sink overflow drilled out.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Due to my inability to reach a decision, I placed two separate orders with eFaucets. One included many items and the other was for one faucet. The one faucet order arrived the day after it was placed! The other order arrived as scheduled.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
This site was very easy to navigate. The quality of the item was wonderful and I was especially pleased with the exceptionally speedy delivery!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Products I ordered were exactly what I expected and the price was below that of any of my other searches. Items shipped in grest time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I', having my faucets installed tomorrow. That's why I couldn't answer the last question.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I neede to make a return. How do I do this?
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
I was not advised that my order was on back order or allowed to choose an alternate item. Item was not clearly photographed and mis-appeared in photos.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
this is my second purchase from efaucets and the item appears to be new and what was ordered. THanks Dan
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
Have not received order- called customer service- on hold for 20 min. Rep said product was "in production", news to me-website showed in stock.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
I have bought from eFaucets several times as I update the fixtures in my house.
1  |  2  |  3  |  4  |  5  |  …