eFaucets.com Customer Reviews

Store Details

Store Ratings* Summary


eFaucets.com
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.7
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of eFaucets.com


Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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blondier
11-21-2009
came in stained wet box parts rusty. I am hoping they will take care of this since I like faucet and need 2
Overall Rating 5 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MEG
11-20-2009
The product didn't work. Return shipping cost, restocking fee and insurance paid when shipped out, and I still don't have my problem solved. Not likely to take a chance again.
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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papa smurf
11-20-2009
No indication on website that the product had to be ordered from the factory - we assumed immediate availability. We chose e-faucets over another company who had a lower price, but was up front that shipping was 3-4 weeks. Also, no shipping...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Rob750
11-19-2009
I was impressed by the quality of the product and stunned by how quickly the the order was delivered.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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jujuberry
11-18-2009
My order was just what I expected. Quick and well priced.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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GolfPerk57
11-17-2009
Thank you for actually being a company that sells over the internet and has stock as stated and ships as stated!!!
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 3 Customer Support
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Amelia
11-17-2009
I was charged for an item that is out of stock and not on back order. I have not ever had that happen and I order a great deal on line. I had to call and request a refund and a week later it still hasn't come. I would never order from you again.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Grace
11-16-2009
Beautiful product
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Herb
11-16-2009
My experience so far has been completely positive and the staff completely experienced and excellent.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JB
11-16-2009
I was pleased to get the toilet seats at discounted prices and the sink strainers were not available in stores. Great to find them at the same place as the toilet seats.