Electric Generators Direct Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.3


Electric Generators Direct
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 8.9
Customer Support: 8.3
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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Reviews of Electric Generators Direct

Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
06-23-2009
Generator came with a side cover dented and pushed in. Driver verified damage.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-16-2009
Very satisfied with the product but a small improvement needs to be made. The door hits the power supply wire when opened. My cousin ordered a 20kw and he had to drill a hole lower for the same reason.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-16-2009
I am amazed how fast we received our generator. Hopefully, we will not need it this year. It is much smaller than the 2500W generator that we borrowed after Ike. It started up with just one pull. Great.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-15-2009
UPS delivered to the wrong address is why my shipment did not arrive on time. This is not the first time it has happened They mistake 280 S for 230 S
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-26-2009
The only trouble I had was with the shipping company, R-L Carriers. I was contacted two days prior to the scheduled delivery. He indicated delivery would be 12-3 on Wednesday. He showed up at about 2:00 PM on Thursday. No reason given.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-04-2009
The UltraSource 17500 generator arrived on time and in excellent condition. After minor assembly I was using the product within an hour. Tracking the delivery was fast and efficient.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-25-2009
This has been one of the easiest purchases I have made on the internet. the website was a breeze and all the instructional videos made my deceision to purchase the generator that much easier.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-24-2009
i am very satisfied with my purchase
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
03-14-2009
This generator comes with the battary fully charged and is very quite. I would recomend it to anyone on a budget looking for a quality generator.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
03-04-2009
I could not wait 3 weeks for the items I ordered.If i had know it would take that long when I was ordering I would not have even placed an order.
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