Electric Generators Direct Customer Reviews

Store Details

Store Ratings* Summary


Electric Generators Direct
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.0
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Electric Generators Direct


Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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JULIET
11-20-2009
The delivery time was delayed by one day because of mechanical problems with a truck between Memphis and Shreveport. No fault can pinned on EGD.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Berford Garp
11-12-2009
Couldn't have been happier.
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 10 Customer Support
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John
11-07-2009
The part I ordered took quite a bit longer than expected to deliver. When I went onto the website to track it it showed its tracking from 4 months prior. It did not update until 2 days before delivery. .
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Rich
11-01-2009
The generator came in two days.I unpacked it and assembled it with no problem, filled it with oil& gas .With one pull it started up.Purrs like a kitten.Great piece of hardware. Thank you.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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KenM
10-30-2009
I am extremely pleased how quickly I recieved my product. I also appreciated your regular updates on my order status and tracking information. Excellent job!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
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Picton
10-21-2009
One problem: Delivery was promised on 10/16 and it arrived in the Bay Area on that day. I then received a phone call from the delivery folks and they wanted to deliver on 10/19 (between 10 and 5). I wound up driving 40 miles to pick it up myself.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Duke
10-13-2009
I do want to know more warranty information. Who do I contact? Where could I take it for sevice or repair?
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Predictor
10-12-2009
Received on time and all items where in excellent shape. Prepped the generator and it started on first pull. No issues after running for 15 mins.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-12-2009
Item was stated and at the best price I could fined anywhwere.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sonny
10-10-2009
As advertised, quicker than expected delivery