BeverageFactory.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.6

BeverageFactory.com
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Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.4
Customer Support: 8.6
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Reviews of BeverageFactory.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
My experience with BeverageFactory was definately positive. I was very pleased with the quality and price of my purchase. I would like to see them offer delivery times after regular work hours; even until 5:00 pm instead of just until 4:00.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-28-2009
I was very pleased with my Beverage-Factory transaction. The products came very quickly and were exactly what I expected. The price was great.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-19-2009
Took a lot longer to ship then it should have. It ended up being about two weeks to get my order. A little disappointed there, but overall good order.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-03-2009
I have been looking for this product for a long time and finally goggled it.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-02-2009
The lady who set up the delivery was very snippy and unfriendly. I would have thought the delivery people would have unpacked the item and taken the rubbish (boxes) with them. I was left to unpack and dispose of the packaging myself.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-28-2009
I was very satisfied with the stainless steel insulated beverage carafes that I purchased from the Beverage Factory. In fact, I was so satisfied that I plan to order some more.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
09-27-2009
The unit we purchased must have fallen during shipment. The bottom back corner was damaged. Because it won't affect the performance of the unit and because I don't want to deal with the hassle of trying to return it, we will keep this unit.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-26-2009
Took 2 weeks to ship "in-stock" item. Took a week to arrive once shipped. Fed-Ex left package outside in rain with no delivery notification.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-18-2009
Took quite a while to receive my item when I was told 4 business days over the phone. Realistically took twice that amount of time from the day I called to order the item.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-14-2009
good site, easy to use