BeverageFactory.com Customer Reviews

Store Details

Store Ratings* Summary


BeverageFactory.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.9
On Time Delivery: 8.6
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of BeverageFactory.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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harwadd
11-11-2009
Great service Very satisfied
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Alphye
11-04-2009
I saw the Bon Jour tea pot in Phila. It was larger than the one I eventually purchased. Bon Jour told me that they do not make any other size than the 53406 (32oz) "Harmony." I guess they have discontinued the larger size which produced 4 cups.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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BeerLover
11-01-2009
My experience with BeverageFactory was definately positive. I was very pleased with the quality and price of my purchase. I would like to see them offer delivery times after regular work hours; even until 5:00 pm instead of just until 4:00.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Dan
10-28-2009
I was very pleased with my Beverage-Factory transaction. The products came very quickly and were exactly what I expected. The price was great.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-26-2009
Great service and great product. The price was right and the free shipping made the deal.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
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kegerator07
10-19-2009
Took a lot longer to ship then it should have. It ended up being about two weeks to get my order. A little disappointed there, but overall good order.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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normantini
10-03-2009
I have been looking for this product for a long time and finally goggled it.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-02-2009
The lady who set up the delivery was very snippy and unfriendly. I would have thought the delivery people would have unpacked the item and taken the rubbish (boxes) with them. I was left to unpack and dispose of the packaging myself.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Sally
09-28-2009
I was very satisfied with the stainless steel insulated beverage carafes that I purchased from the Beverage Factory. In fact, I was so satisfied that I plan to order some more.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
09-27-2009
The unit we purchased must have fallen during shipment. The bottom back corner was damaged. Because it won't affect the performance of the unit and because I don't want to deal with the hassle of trying to return it, we will keep this unit.