Contacts1st.com Customer Reviews

Store Details

Store Ratings* Summary


Contacts1st.com
Customer Certified
Over 2,500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.4
Would Shop Here Again: 9.7
On Time Delivery: 9.3
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
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Reviews of Contacts1st.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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FINA
01-27-2012
I'm very satisfied with my contacts. Thank You for everything.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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katie
01-25-2012
i am a satisfied/repeat customer...i think this is a great company...with super communication, and fast shipping...happy to continue doing business with you...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-09-2012
Great prices! Easy to order on line, especially being a 1st time contact wearer!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Irene
01-08-2012
This is the first time I ordered contact lenses on-line. The service was prompt and I would definitely recommend this company.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-07-2012
The specific Toric contact lens was not in stock and had to be ordered from the manufacturer. Customer support was helpful with the explanation. Lenses ordered 12/23/2011 and received on 1/4/2012
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-30-2011
have to say great service on everythingthank you
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Joshua S
12-29-2011
Very good prices and fast shipping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Howard
12-20-2011
I have ordered contact lenses from Contacts1st for years. No problems, great prices, and they keep you informed by e-mail the whole way. I can highly recommend that you use them!
Overall Rating 7 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
12-15-2011
I had called and questioned the provide prescription against Toric offerings on line - and customer service didn't know how to answer - I placed order of what we thought would work - my eye doctor was delayed in responding and incorrect contacts...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Gene
12-08-2011
Ordering was very easy and shipment arrived before I expected. Excellent program

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