Contacts1st.com Customer Reviews

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Store Ratings* Summary

Overall Rating:
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Contacts1st.com

Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

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*Ratings are for the past 90 days only.

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Reviews of Contacts1st.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
I received my contacts faster than the ETA given. Great service!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-03-2009
Fast shipping. Order was correct and rebate was received.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
08-21-2009
my contact script was not verified as requested and I was stuck with a supply of contacts from an old presciption. The matter should never have happened and the representive should have send a paid postage and accepted the return of the unopened...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
07-23-2009
my only concern was that the product had changed name and they didn't inform me. I called to check I had received the correct lenses. It would have been helpful if they'd told me to expect a different product.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
04-21-2009
As always, I am very satisfied with this company.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
03-26-2009
USPS delivered our package to a house with a similar address and a package with their address to our house. They left our package on the front porch ($250 worth of contact lenses). We learned of the mix up when we took their package to them.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
02-26-2009
I like it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
12-26-2008
The reminder email was great. I purchased from Contacts1st.com last year and was very satisfied.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
12-16-2008
I placed the order on Thursday and paid overnight fee through fedex. Monday called they said they don't ship to po boxes and i wasn't told this on Friday when I called for a tracking number. They had to send it bu ups and i might not receive it til...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
12-01-2008
My lenses are special order and take longer than the usual customer. I guess that cannot be helped.