Contacts1st.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Contacts1st.com

Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Contacts1st.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
04-21-2009
As always, I am very satisfied with this company.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-26-2009
USPS delivered our package to a house with a similar address and a package with their address to our house. They left our package on the front porch ($250 worth of contact lenses). We learned of the mix up when we took their package to them.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-26-2009
I like it.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-26-2008
The reminder email was great. I purchased from Contacts1st.com last year and was very satisfied.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
12-16-2008
I placed the order on Thursday and paid overnight fee through fedex. Monday called they said they don't ship to po boxes and i wasn't told this on Friday when I called for a tracking number. They had to send it bu ups and i might not receive it til... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
12-01-2008
My lenses are special order and take longer than the usual customer. I guess that cannot be helped.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
11-07-2008
highly recommended. Easy to order products. Nice to have a rebate option. I would order from themin the future.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
11-04-2008
Please send coupon for next order.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
10-09-2008
Great experience. Your website is set up to be a breeze for your customer - idiot proof. THANK YOU!!!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
10-02-2008
great company with quick shipping