TOYROCKET.COM Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 7.9

TOYROCKET.COM
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.0
On Time Delivery: 7.4
Customer Support: 7.5
Products Met Expectations: 8.3
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of TOYROCKET.COM

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Thank you ToyRocket Guys!!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-09-2009
The only issue I have is some items which I wanted were backordered and so not available.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
i have not received the item yet
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
This all worked extremely well. The ordered items arrived very quicklly (I am in the United Kingdom) and were exactly as ordered.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
08-31-2009
I haven`t yet recieved my order. It`s been awhile. wassup?
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
08-28-2009
A picture to accompany the purchase would have been favourable
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-24-2009
the only thing that i found mildly troublesome, was what i percieved to be slow posting of shipping info via the toyrocket home site. I recieved E mails in a timely fashion but when i tried to track via the home site i was unsucessful
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-23-2009
contacted toyrocket FOUR times before anyone even shipped my order!!!i was thrown to multiple people and was LIED TO EVERY TIME.it took 16 days for me to get my order.and only because i spent that much time on the phone and finally got it shipped.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
08-20-2009
They sent me a letter they went bankrupt and never sent the merchandice after paying!
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-19-2009
It took forever to get the figure I ordered! Only after I threatened to cancel my order in an e-mail ( which went unresponded by the way) I finally got my figure. It was the first and last time that I order from you guys!
1  |  2  |  3  |  4  |  5  |  …