TOYROCKET.COM Customer Reviews

Store Details

Store Ratings* Summary


TOYROCKET.COM
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.7
Would Shop Here Again: 7.8
On Time Delivery: 7.2
Customer Support: 6.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of TOYROCKET.COM


Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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fred
12-08-2009
I understood the delay inprocessing my order, yet it took even longer than the estimated 7-10 days, and when I tried to phone, their mailbox was full!! I was very nervous about my xmas gifts
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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amariea
12-07-2009
shipping takes WAY TOO LONG!!!!!! no one responded to me email and did i mention shipping took to long!!!!!!
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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batpowell
12-06-2009
I have not received my order!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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danisi
12-04-2009
Fantastic shopping experience
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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loyal customer
12-03-2009
this was the worse experience i have ever ha wih toyrocket. ive shopped wih them numerous of times and i have never had to wait weeks for a tracking number that still was never provided. sadly, they worked faser at canceling my order than resolving...
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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B
12-02-2009
Everything about the purchase was great. The only issue was the tracking info sent. When I tried to access the information through the link it just told me the number was invalid. However, it was processed and shipped quickly so it really do not...
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
12-01-2009
I still haven't recieved my order, despite the fact that I placed my order a bit ago. I hadn't bothered calling or contacting yet, because when I check my order status, it continues to say "processing"
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Brettm9034
11-27-2009
No issues. Fine purchase. Product not available online in the UK.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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cas
11-25-2009
the item i racived was a 0003 # when i ordered a 0002 #, but since i was using the item as a gift it worked out fine.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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bigdude
11-25-2009
I liked the ease of getting the product and the shipping good job thanks again