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InternetTrains.com Customer Reviews

Store Details

Store Ratings* Summary


InternetTrains.com
Customer Certified
Over 250 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.8
On Time Delivery: 8.5
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
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Reviews of InternetTrains.com


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Fijiminy
02-22-2012
After 12 days was advised addional payment required for postage which was incorrectly charged when I paid for my order.I then learnt that my order had not been despatched when I had been anticipating its arrival for the last week. James
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
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sergionikolaeff
02-22-2012
It is good source for modellers. But, delivery of parcels to international customers is too long.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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BNgeep1
02-21-2012
I purchase when their price is competative.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Paul
02-07-2012
I have been very happy with my first two orders with InternetTrains. They have a good selection of model train items, their prices are good and their shipping charges are reasonable.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jeff
02-06-2012
The train was exactly what I wanted. It arrived in perfect shape 3 days earlier than expected. I expect to buy more train cars and one or two more locomotives. If InternetTrains has say the n-scale Big Boy that I want, I would buy it from them....
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Herbert
02-05-2012
Overall I am happy with InternetTrains. The only restriction I have is there is little choice to reduce shipping cost for overseas delivery.
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
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Gene
02-01-2012
I ordered these items on Jan. 20th and they did not ship until Jan. 27th. For the $10.99 shipping and handling I paid, these items ( .6 lb.) could have been shipped by USPS and would have arrived a week earlier.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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rdc budd trainman
02-01-2012
have not received my order yet. it shipped on friday 1/27/12. From California. It like the product are being shipped by the pony express. in today modern shipping methods that too long. Sorry, it has been almost 2 weeks. If its being shipped to the...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
02-01-2012
I'm very happy with my InternetTrains experience. The order arrived, complete, very quickly when I received the shipping information...I would not hesitate to recommend InternetTrains to others, or, order from them next time I'm looking for train...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
HB
01-27-2012
Great source of model railroading items at reasonable prices and shipping rate.

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