The Blue Rooster Company Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

The Blue Rooster Company
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.5
Customer Support: 9.2
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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Reviews of The Blue Rooster Company


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-12-2009
Just got out my payment last week. So I should expect a confirmation anytime. Can't wait. The weather is just right for a nice warm and cozy fire. My granddaughters are so excited too. It's like a magical moment at Nana and Pappys.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-10-2009
I had to retighten all of the fasteners that were tightened prior to shipment. I also had to fix two bent areas on the door that were obviously bent prior to shipment. One was bad enough that the paint was damaged.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
10-23-2009
We followed the instructions on how to "burn in" the paint. The entire unit corroded, streaked and rusted after the first light rain. We intended to use it on our large field stone pool deck this winter but the corrosion stained the stone.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-21-2009
Received the wrong mat for the chiminea, but it works,
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-21-2009
I returned the product due to an error in size and then I reordered the correct sized unit.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-18-2009
Thanks for the quick service, the Chiminea looks and works great.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-10-2009
We love your new chimanea - could have had a bit bigger - but its the best we have ever had - and we look forward to having it be a big feature for our fall outdoor party tonight.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-27-2009
excellent product except for the front door which is ALREADY rusting after 1 small rain shower! Delivery and order communication was A-1. The quality overall is very good, but it looks like the door is not going to last very long.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
09-19-2009
I bought a "large" chiminea. I would consider it medium and would like one at least 50% larger.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-17-2009
I honestly can not think of how Blue Rooster could have done a better job in any aspect of this transaction. You have a great web site, you offer excellent advice, your customer service, and product are simply all first class.