The Blue Rooster Company Customer Reviews

Store Details

Store Ratings* Summary


The Blue Rooster Company
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.1
On Time Delivery: 9.5
Customer Support: 9.2

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of The Blue Rooster Company


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-28-2009
The pinion pine wood that I received is evidently slightly moist. I am having difficulty getting it to burn. Sitting outside in Arizona should dry it out pretty soon.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
BW
11-15-2009
Great service
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
FlorenceinMass
11-13-2009
My item was on back order. I called the company (as per instructions on the website) and was able to speak to someone in management who was extremely helpful.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review
Nana Charlotte
11-12-2009
Just got out my payment last week. So I should expect a confirmation anytime. Can't wait. The weather is just right for a nice warm and cozy fire. My granddaughters are so excited too. It's like a magical moment at Nana and Pappys.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Read full review
Masbanderson
11-10-2009
I had to retighten all of the fasteners that were tightened prior to shipment. I also had to fix two bent areas on the door that were obviously bent prior to shipment. One was bad enough that the paint was damaged.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review
Bill
10-23-2009
We followed the instructions on how to "burn in" the paint. The entire unit corroded, streaked and rusted after the first light rain. We intended to use it on our large field stone pool deck this winter but the corrosion stained the stone.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Juan
10-21-2009
Received the wrong mat for the chiminea, but it works,
Overall Rating 3 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
10-21-2009
I returned the product due to an error in size and then I reordered the correct sized unit.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
bugmansam
10-18-2009
Thanks for the quick service, the Chiminea looks and works great.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
JPs
10-10-2009
We love your new chimanea - could have had a bit bigger - but its the best we have ever had - and we look forward to having it be a big feature for our fall outdoor party tonight. Thank you, Janet & Ken