TheWatchery.com Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 8.8

TheWatchery.com
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.6
Products Met Expectations: 8.9
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of TheWatchery.com

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
If have more update to date products will be better
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I was pleased with the support I received when calling about returning the watch. I have not yet received confirmation that my credit card was credited, so I can't fully say that I am satisfied with the outcome. I hope this will be addressed quickly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-13-2009
IT WAS A PLEASURE DOING BUSINESS I WOULD RECOMEND THIS WEB SITE AGAIN.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
Great Watch
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
extremely satisfied
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
The UPS Shipment required that an adult over 21 sign for the package. I work and could not take the day off to sign for the package. Therefore, I had to have them re-route the package for a will call at the regional UPS facility which is across town.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review 		Online Shopper
09-28-2009
I was very dissapointed that a watch I have been looking into buying for over 2 years, came with a damaged box(the interior) and the stiching of the band is comming undone...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-09-2009
My order came in perfect shape. My wife will be surprised and happy for this birthday gift I purchased from The Watchery.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
08-28-2009
While my satisfaction with this order was very high, a previous order that had to be returned (Order # 118044) has made me very dissapointed in the unexpected costs to return a watch whose wristband size wasn't specified and subsequently didn't fit.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-27-2009
The Best online buying experencing I have had till date. Great deals and great Selection with the best customer service.
1  |  2  |  3  |  4  |  5  |  …