TheWatchery.com Customer Reviews

Store Details

Store Ratings* Summary


TheWatchery.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of TheWatchery.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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keose
11-17-2009
excellent service and price. I would use the watchery again
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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0aolys
11-01-2009
If have more update to date products will be better
Overall Rating 3 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
10-27-2009
I was pleased with the support I received when calling about returning the watch. I have not yet received confirmation that my credit card was credited, so I can't fully say that I am satisfied with the outcome. I hope this will be addressed quickly.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Ralph
10-22-2009
The Watch was great but the customer service rep was not as knowledgable as I would have liked. I wanted a different band fo rthe watch and still do but got no answers about it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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AC
10-13-2009
IT WAS A PLEASURE DOING BUSINESS I WOULD RECOMEND THIS WEB SITE AGAIN.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Jazz Monk
10-11-2009
Great Watch
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-11-2009
extremely satisfied
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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LovelyHamilton
10-04-2009
The UPS Shipment required that an adult over 21 sign for the package. I work and could not take the day off to sign for the package. Therefore, I had to have them re-route the package for a will call at the regional UPS facility which is across town.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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luisesni
09-28-2009
I was very dissapointed that a watch I have been looking into buying for over 2 years, came with a damaged box(the interior) and the stiching of the band is comming undone...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Ron deLima
09-09-2009
My order came in perfect shape. My wife will be surprised and happy for this birthday gift I purchased from The Watchery.