Rugs Direct Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Rugs Direct
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.6
Customer Support: 8.5
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Reviews of Rugs Direct

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Wonderful selection of merchandise. Shipping very timely! I am very pleased with my Rugs-Direct.com experience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Rug looks beautiful, will hope it stnds up to wear and tear.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
It was a great experience shopping from Rugs Direct.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Order arrived exactly as purchased, in excellent condition. Is workin just great!
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I ordered 2 rugs on 9/13. Both were backordered (should have learned immediatly). I waited. Called to confirm and was told yes, both were being shipped. Received one, great rug for the price. The other was backordered again. I canceled, frustrated.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I couldn't be happier with my purchase from Rugs Direct. Quality and color are exactly what I wanted. I was very happy with the speed with which my order was delivered. I have no complaints about any aspect of my purchases from Rugs Direct.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
I love the rugs. Perfect condition, great colors. Quick Service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
I am very satisfied and found the websight to have quite a lovely selection. will buy on this site again when needed. will recommend.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
The process was fine.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
Very nice rug.
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