QualityBath.com Customer Reviews

Store Details

Store Ratings* Summary


QualityBath.com
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.8
On Time Delivery: 8.7
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of QualityBath.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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"M"
11-30-2009
I was leaving town on the date of delivery. I felt rushed by the driver. I just returned late last night. I have not had a chance to see the total cabinet or the top.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Mike M.
11-27-2009
Great value for the money and delivered ahead of schedule.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-22-2009
still have not received the order
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-17-2009
I never recieved any information after the order to confirm the order. The wrong tub was ordered accidently. I had no way of knowing be cause I never recieved any confirmation info.

QualityBath.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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waldo
11-10-2009
customer service was great, but my item came damaged, easy return
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 9 Customer Support
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MJ2534
11-08-2009
It's frustrating that the website closes on weekends. I didn't receive shipping emails until 1 to 2 days after my product had already shipped. Shipping dates I was told on the phone were inaccurate.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-28-2009
Have not received my order yet, so no comment.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-10-2009
I will be emailing to request that they send me the missing drain. One sink arrived without the drain.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jriv11
10-08-2009
The salesperson was knowledgeable about the company I was purchasing from and made sure to let me know that there was a company buyout and that I should be cautious about lead times promised. Nevertheless, the product arrived in a timely manner.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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KObe
09-23-2009
I still have to install it. I didn't see how to view order status online. However, once it was shipped, the email notification allowed me to see it. Packed great, love the product and the price was unbeatable. Thank you!