1STOPlighting - Your lighting superstore Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.5

1STOPlighting - Your lighting superstore
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 7.7
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Reviews of 1STOPlighting - Your lighting superstore


Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-12-2009
I have writen to them twice in the last 7 days and not got a single response. I finally got my fans 8 days AFTER ordering from this store and the store HAS A 2 DAY GUARANTEE....
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-04-2009
Good products and service
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-02-2009
Initially the store was unwilling to honor the 150% price match because the price was less than cost, but after a few phone conversations they did honor it. I am very pleased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-30-2009
completed online survey. Everything was great. Erin, in particular was most helpful. Doing business with you has been a delight, and I am absolutely sure I will again, as will my family and friends
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-23-2009
well done
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-11-2009
everything was great, thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-07-2009
Nice products at a great! Very pleased with my shopping experience. Only concern I have, I called customer service for info and was told I would receive return call when the person had the info I was requesting. Never got a return call.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-06-2009
Before I made my purchase I enquired if I needed a canopy for the pendant lights and I was told NO. I do need canopies! I emailed to enquire which one will suite my purchase and a week later I have no response.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-03-2009
Although the product was on back order; they informed me immediately and gave me the choice to cancel. They were right on target as to when it would be available.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-29-2009
Could not ask for a better lighting store!! Love them!