2nd Story Software, Makers of TaxACT Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


2nd Story Software, Makers of TaxACT
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Over 75,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.5
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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Reviews of 2nd Story Software, Makers of TaxACT

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-17-2009
I have used taxact for years now and I am very satisfied with the product
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-12-2009
Software hasn't shipped yet. will get it later on.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-08-2009
I don't know when I will receive the 2009 Tax Software

2nd Story Software, Makers of TaxACT has posted a response to this review.Read full review

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-07-2009
My product will not be available till January 2010
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
05-05-2009
Hard to find tax information and forms
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-28-2009
I downloaded the Software. The procedure was clear and immediate and everything was downloaded and installed to my full satisfaction. Thanks.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
04-23-2009
aFTER i HAD REVIEWED MY RETURNS FOR BOTH FEDERAL AND STATE IT WAS NOT CLEAR WHETHER THEY HAD BEEN FILED OR NOT. DISCOVERED THREE DAYS LATER THAT THEY HAD NOT. RATHER DISCONCERTING IF I HAD OWED TAXES INSTEAD OF EXPECTING REFUNDS.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-23-2009
Put more of the state of Missouri and Kansas forms in the state versions and the City of Kansas City forms should be made available
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-23-2009
The TaxAct software was just the right product I needed to get my income taxes done on time. I only wished I would have seen the combination package deal, before ordering separate products. Thanks 2nd story software.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-23-2009
I always purchase TaxACT each year
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