2nd Story Software, Makers of TaxACT Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.0

2nd Story Software, Makers of TaxACT
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Over 75,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 8.8
Customer Support: 8.3
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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Reviews of 2nd Story Software, Makers of TaxACT


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-05-2009
The 2nd Story Software met my expectations in tax preparation. I couldn't ask for anything better. But please make your support available to all preparers, and stop charging non-enterprise preparers extra fees.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-28-2009
excellent produc. I have been using TaxAct for over 10 years and I am very satisfied
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
I love the TaxACT product. I am currently an accounting student and my teacher for my tax class is an IRS agent and he uses this program also. This enforced my confidence in the product
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-26-2009
I still did not received the product, can you please check it and send me the item that I purchased.

2nd Story Software, Makers of TaxACT has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-23-2009
I find TaxACT to be user friendly in completing our IRS year end obligations.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-23-2009
Very satisfied
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-19-2009
TaxAct 2009 works great. And so did the previous 3 years versions.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-17-2009
I?ve always used their tax package and have nothing but good things to say about. It?s easy to use and understand.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-16-2009
Been using your product for years... good software, but please have my taxes lowered...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
Every thing is OK with the different items.