NaturalAreaRugs.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

NaturalAreaRugs.com
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Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 8.6
Customer Support: 8.6
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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Reviews of NaturalAreaRugs.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
A great price for a great rug ~ these were just what i was looking for!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-03-2009
I have been unable to receive the shipment; FedEx said it would attempt re-delivery a third time and has not. I have attempted to contact them to ask them to leave the package with the building super, but have only received auto response emails.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-16-2009
I like the product(s) because they utilize sustainable resources. The natural products add to the ambiance of the house. Thank you.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-15-2009
Very satisfied with my rugs-purchased two different accent rugs. Great price free shipping quality product-what more can you ask for have already referred several people to the site.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-07-2009
Beautiful weave. Very satisfied.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-05-2009
very pleased. great price and product.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-01-2009
Hi I was very happy with my purchase the price was right and the rug is beautiful I exceeded my expectations.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-30-2009
I love the rugs. They are great quality at a very fair price!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-25-2009
You have great rugs!!!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-19-2009
My order was to contain a free 3x5 area rug. To date I have not received the area rug which was promised at the point of sale. I have not received a callback of the voicemail message I left for customer service.

NaturalAreaRugs.com has posted a response to this review.Read full review