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RedEnvelope Reviews

Most Current Certification:

10/07/2013

Red Envelope offers a variety of products and gifts ranging from electronic gadgets to bath and body accessories to gifts for pet lovers. The website features a gift alert service to remind shoppers of important gift giving occasions. Shoppers can also search for gifts by occasion, price range, product category, age and gender.

2008 Platinum

Circle of Excellence

1 years

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

8.7 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction	Past 3 Months	Past Month
Positive	94%	94%
Neutral	3%	1%
Negative	4%	5%

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

8.6 out of 10

Product Selection:

8.7 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

8.2 out of 10

Price Relative To Other
Online Retailers:

7.8 out of 10

Shipping Charges:

6.2 out of 10

Variety of Shipping Options:

7.9 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.3 out of 10

Returns Process:

Unavailable

Store Ratings and Reviews Store Overview Store Detailed Ratings

RedEnvelope Reviews

RedEnvelope Store Rating Ratings are for the past 90 days only.