RedEnvelope Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


RedEnvelope
BizRate Certified Ribbon Customer Certified
Over 200,000 customers have rated this store since 1998
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 9.2
Customer Support: 8.5
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of RedEnvelope


Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-03-2009
I have always been satisfied with my orders and my clients enjoy them all the time.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
07-02-2009
Two of the necklaces had chains that were not so nice. The charms were good.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
06-28-2009
VERY disappointed, the gift I ordered did not come with the 'story' card..... the MAIN reason I ordered that particular gift.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-25-2009
Package was delivered in the afternoon and the first row of chocolates had melted due to there being one small cold pack. Otherwise the chocolates were fantastic.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-25-2009
I loved the products and I will be ordering again and again.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5  Products Met Expectations
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Online Shopper
06-24-2009
I ordered the chocolate dipped cherries and they were not delivered until 8:30 at night. When my father opened up the cherries, they were all melted together. My father said they were good but obviously could have been better as well as the... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-24-2009
I liked the whole thing!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-23-2009
You have a good variety and have things I did not find anywhere else. You delivered it on time and with a nice card with it...my husband loved his Father's Day Gift!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-23-2009
Red Envelope has great gift ideas to cover various situations. Would have liked to have an open ended period for delivery rather than set a specific date, i..e, June 18-22, rather than June 19.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-23-2009
Ordered 24 snow globes. Very bad packaging. We contacted Red envelope and the damaged products will be replaced.