RedEnvelope Customer Reviews

Store Details

Store Ratings* Summary


RedEnvelope
Customer Certified
Over 200,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.5
On Time Delivery: 9.0
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RedEnvelope


Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-19-2009
Three weeks after I placed my order you offered the same product at a lower price
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Cathy/Atlanta, Ga
11-12-2009
Everything from product quality to product packaging to shipping was superb! The product met my expectations.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-12-2009
Red Envelope is one of the best finds for me! It's a virtual gift-giving center, offering beatiful gift wrap. Sometimes I just go there to browse all the gorgeous items. Makes me wish someone would give ME a gift from Red Envelope. Delicious!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-12-2009
I love your products, they are ALWAYS as advertised. The quality excellent, the selection of merchandise is wide. Great site.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-10-2009
easy to follow for ordering, prompt delivery
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-09-2009
Great store, easy and fast shipping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-09-2009
They are more expensive than other gift shops online, but their gifts are well worth the money and they have great customer service. I know when I give a RedEnvelope gift (to myself or others), it will exceed expectations and be something to treasure
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
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Amichun
11-07-2009
My order was not shipped correctly due to negligence in not including my company name in my business address. It was returned to shipper.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-05-2009
Nice Products and Will Recommend To Others
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-05-2009
You need to contact Cathy Gibbs as the gift was mailed directly to her.