RedEnvelope Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.5

RedEnvelope
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Over 200,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3
On Time Delivery: 8.8
Customer Support: 8.2
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

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Reviews of RedEnvelope


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-05-2009
You need to contact Cathy Gibbs as the gift was mailed directly to her.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
10-30-2009
The product is fine, just overpriced. There is also a very small scratch on the engraved plate, however it isn't worth sending it back and starting all over at this point.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-29-2009
Biggest disappointment I've with this order is-products did not arrive on time as stated, this is a Birthday gift to my Hubby, it's time sensitive for him to recieve ontime (didn't got here till after his BD).
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-26-2009
Item arrived on schedule in time for a birthday. Recipient seems to love the item. Mission accomplished.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-18-2009
I had a problem with "free shipping" and problem was resolved quickly and
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-14-2009
Very pleased with gifts received and sent from your company. Top quality/
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-12-2009
I was thrilled that the package arrived timely. My boyfriend was very pleased with the gift. It made the day special because I had my doubts that the gift would make it there in time for his Birthday.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-10-2009
Do you deliver in Canada
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
Although the product was as described and exactly what I was looking for, I was disappointed with the shipping charges. I felt they were WAY too high and this would certainly be a concern for me with future possible orders.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-04-2009
I got the purse mirror engraved but you could *barely read the engraving (it is on silver and it just doesn't show up at all). I only noticed it b/c I knew it was engraved. I'm afraid the person I'm giving it to won't even notice that it's...