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RedEnvelope Customer Reviews

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RedEnvelope
Customer Certified
Over 200,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.4
On Time Delivery: 9.2
Customer Support: 8.6
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RedEnvelope

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
01-01-2010
One complaint: I had hoped to order a child's TV snow board game at $9.99. When I checked a second time it has been increased to $19.99. When I was finally ready to order it wasn't listed at all and there was no indication it had ever been...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Navyman
01-01-2010
The process was excellent and I am totally satisfied.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		ok
01-01-2010
I was very pleased with my order so far I haven't heard back from the recipient of my gifts yet.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		JL
01-01-2010
Great products' quality and excellent customer service/support.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Reese
01-01-2010
Customer service was amazing.
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
Read full review 		Kassfire
12-31-2009
My brother/his wife finally received their anniversary gift(candlesticks) from me after RE sent the wrong item (an earring tree) and my brother called to report the error. The correct gift arrived 5 days after the anniversary and they are happy with...
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Nana
12-31-2009
I ordered this item as a gift and had it shipped to their address. It arrived on time. I am not sure how satisfied they are with the gift.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		GStanMus
12-31-2009
Great, quality products and fast shipping.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
12-31-2009
I was very pleased.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
12-30-2009
International shipping would have been extremely helpful.
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