RedEnvelope Customer Reviews

Store Details

Store Ratings* Summary


RedEnvelope
Customer Certified
Over 200,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.4
On Time Delivery: 9.2
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of RedEnvelope


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lady Ghent
12-30-2009
All the items I purchased were gifts for my family. They were very pleased with my choices.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Misty
12-29-2009
Super experience, and the gift was every bit the quality I expected. Timely last minute delivery was a real bonus!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Marie
12-29-2009
I did all my ordering off the internet. I had no contact with a sales person.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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satisfied customer
12-29-2009
My first experience with Red Envelope -- the products were gifts and well received. Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mims
12-28-2009
I absolutely love RedEnvelope! They have quite a selection of items in a variety of categories. Something for everyone on your shopping list. I really enjoyed my shopping experience at Red Envelope. I plan to shop with them again and again.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Irish
12-28-2009
I like Red Envelope because they offer unique items, usually of good quality. I am especially happy with my recent order because they shipped it to me so quickly.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Buffie
12-28-2009
It was my first purchase and the shipping was spectacular! I was very impressed with the packaging also. I will surely use this service again.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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LNB
12-28-2009
I was disappointed in one of the charms I ordered from you because the stone was missing and the silver pendent was scratched up. So I couldn't give this gift in time for Christmas. Your customer service person was helpful in getting this replaced.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Not-a-"shopper"
12-28-2009
Yours is a first rate enterprise, and one I will continue to patronize in the future. Your products are top quality and the selection is impressive. Thanks for a job well done.
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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big daddy
12-28-2009
When we received the prodoct the red box for the necklace was damaged and the necklace itself was tangle up and in a knot