CHEFS Catalog Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


CHEFS Catalog

Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of CHEFS Catalog


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-12-2009
Info obtained via phone contact regarding return policy, that was not easily found on website, sealed the deal. In this case, a return or exchange was not necessary. Thank You.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
04-21-2009
The plate set we ordered is beautiful but is more fragile than I thought. It was advertised as dishwasher safe but isn't. The blue bowl was chipped in shipping and I've since chipped one of the plates, even with hand washing.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
04-13-2009
I LOVE THE DISH. i CANT WHAT TO PUT FLOWERS ,CANDY AND ALL KINDS OF FOOD IN THEM.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
03-31-2009
when purchasing the bread maker, it showed as in stock. However, it still took 1 week to ship the order. I did not understand the delay.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-30-2009
I'm a fan of both the SALES and the choices! I'm a return customer and will be again.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
03-30-2009
You have everything I need, But I must say that your prices aren't as competitive as I expected. In many cases you are more expensive then retailers such as Williams-Sonoma and Sur le Table.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-26-2009
Most of my order shipped SmartPost & took 2 weeks to arrive. I couldn't see any shipment status with my tracking # - only knew from Chefs site that it was shipped. One item was delivered to my door quickly, but only one tracking # so couldn't track... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
02-20-2009
sales & disounts!
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
01-26-2009
I would have returned the item but since FEDEX INSISTED i could only return the item at one store, which was VERY inconvient for me, I gave the mixer to my mother, who hates it. I like your catalogue even if you are a bit overpriced.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
01-24-2009
All the bowls were broken, I returned them. Terrible packing and shipping.