MLB Shop Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

MLB Shop
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Over 225,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.5
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of MLB Shop


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-07-2009
I could not find a phone number for MLB.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-07-2009
Merchandis was exactly what I expected, though I thought it was a little overpriced. But that's nothing unique -- team logo stuff is always a little extra expensive.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-07-2009
I ordered customized t shirt, specifying number and lettering on the back. After ordering shirt, I tried to specify change in the lettering to be on back. This attempt was within 24 hours of placing the order. Not happy or successful with order.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-07-2009
you always freak me out and tell me my order is "back-ordered" and you also say that my package will not be delivered for a month. Well, this time, my box came before I had to cancell my order. Why do you do this?
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-07-2009
I ordered two Philly hats that had the World Series logo onit for my grand children. What i received was last years (2008) National Leagues Championship caps.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
Good prices, fast delivery, quality products. I definitely recommend mlb.com for your team's gear.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-06-2009
I have notr eceive yet the items, and by internet there is no information on UPS of were is my shipping ! ! !
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
Everything perfect.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-06-2009
I paid for overnight delivery because the sight said the product was available but received it the next week. The flag was received much later than I had hoped.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-06-2009
Because we live in Europe we had to pay taxes. That combined with the shippingscosts made the purchase expensive