gap.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.0

gap.com

Over 1,000,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 8.2
Customer Support: 7.9
Products Met Expectations: 8.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of gap.com


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
12-11-2008
Would like to see more variety in kids' clothing. Too many items are online only, and not available in stores. Items sell out too quickly. Shipping costs seem high.