Designer Linens Outlet Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.0

Designer Linens Outlet
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Designer Linens Outlet


Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review
Online Shopper
10-31-2009
The customer service was fine and I love the Croscill comforter set and drapery panels I ordered. The hard plastic backing on the welcome mat is cracked and falling apart. Too much of a hassle to return a $10 item, but I expected better quality.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
10-31-2009
when I discovered a defect with my comforter I was not very confident that my issue would be received well. but I was very wrong! Because of this positive experience I plan on shopping at Designer Linens Outlet for all my needs. Thank You!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-30-2009
I was very surprised how quickly everything came and just how beautiful the beddings were. A very pleasant exprience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-29-2009
This was the 3rd or 4th time I have order from DL and each time I have had the same wonderful experience.The quality is great.I could not have asked for more.that's why I keep coming back.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-19-2009
Very satisfied with both styles of shower curtains ordered.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review
Online Shopper
10-19-2009
Sheet set advertised as blue & white. It is not. It's blue& beige. I was out of time and had to use them anyway. Also, although the pillowcases are listed separately, you do not allow one to purchase them without buying a full set of sheets, too.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-15-2009
THE PILLOWS ARE REAL COMFORTABLE
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-06-2009
Everything was perfect, the only thing is that you should specify a little more some products, for example, in conforters sets, it say so, an supposed to be clear, but you don't know exactly which items are included and if you should shop some...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review
Online Shopper
10-05-2009
Package barely held together by the time it reached me. The latex foam pillow was way too soft. CSR didn't recommend reordering since all your latex foam pillows are supposed to be firm. She asked me to box it up and she'd have UPS pick it up today
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-03-2009
Great prices, love the product -- great experience.