LightingDirect.com Customer Reviews

Store Details

Store Ratings* Summary


LightingDirect.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of LightingDirect.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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hornblower
11-20-2009
I was thrilled to find a great selection of Dark Night lighting at Lighting Direct.com. After spending hours going from one big box store to another and specialty lighting stores, I was so happy to find exactly what I wanted at my finger tips.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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remodelingfool
11-20-2009
Great bargains!
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-18-2009
I e-mailed a better price I found online with a site included and was told to call for pricematch. I called and left a message weeks ago and have still not heard back. Had to buy blades somewhere else and got 2 of the 3 packages ordered.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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GREG
11-18-2009
PRODUCT ALREADY INSTALLED. YOU DID WELL.....
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Mallory
11-18-2009
My only complaint is that I wasn't given a tracking number or emailed when my light was actually shipped from the warehouse; otherwise, everything was fine.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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GB
11-18-2009
I was worried because the box came pretty banged up and was left on my porch since I wasn't home. Everything (the light fixture) looks fine, although it hasn't been installed yet.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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shopping on line
11-18-2009
The discription of the color was not good. It is not gold, more of a copper/bronze. The actual color didn't look like the picture. I am going to keep it but, wouldn't have purchased it had the description been accurate. There were others I liked...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
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decasal
11-17-2009
I ordered the product to be shipped 2nd day air on 11/9/09. Someone set up the shipment for ground, not 2nd day air, even though I had paid for 2nd day air. That is why this shipment is being returned.
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 1 Customer Support
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Connie
11-17-2009
I was sent the wrong lamp and it has been an ordeal to return it. It would take too much space for me to give the details. I will never recommend this company to anyone. They are too unorganized.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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new customer
11-16-2009
One of the prodecust I ordered (quantity 3) was not as pictured. I am waiting to have this resolved. I did contact customer service. I receiced a return email within 24 hrs. I am waiting to see to have this resolved.