LightingDirect.com Customer Reviews

Store Details

Store Ratings* Summary


LightingDirect.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 8.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of LightingDirect.com


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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horse
02-09-2010
I was totally satisfied with delivery, however, I was expecting the light to take the regular incandescent light bulbs, not the smaller screw in light bulbs. I believe they are called B10 bulbs.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Too Tall
02-09-2010
This is a beautiful, high quality light fixture. Installation was easy. I am extremely happy with it. I looked for a long time to find one that was not your run of the mill fixture. I would highly recommend this product.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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cwall
02-08-2010
I loved getting these lamps at a discount. However,both lamps are cosmetically defective. I wish I had that info before I purchased them. When I opened the box and saw the wrinkled and bubbled finish,I was disappointed. I'm keeping them, but I'm...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Wezy
02-07-2010
I replaced all the lighting in my home for under $350.00 and brought my 1974 Trailer up to date with today's style.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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homeowner
02-06-2010
very plased with communication on status of order, pricing on high quality brand, and information on website; a pleasure to do business with!
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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lex
02-05-2010
I asked on line to be sure I had the right bulbs ordered for my fixture. I called and spoke personnaly to a rep to ensure I for sure that the right bulbs ordered and was shipped bulbs which do not FIT!!!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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lani
02-04-2010
Just what I thought I ordered. The new shades look great on my old lamps! I would recommend lighting direct to anyone!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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jcnick
02-03-2010
I was a little concerned about ordering this fixture without seeing it--whether it would be sturdy and how it would look. When it came we were very pleased. It is beautiful, just what we were looking for, and a great value!
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
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jen
02-03-2010
item was backordered, but I was not aware until days after the purchase. Would have preferred knowing before checking out.
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
02-03-2010
Tracking info was incorrect, one of my items was shipped via FedEx with a signature required. The CS rep was helpful but powerless to resolve the issue. Eventually my shipment arrived from another carrier.