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Apple Customer Reviews

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Apple

Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 8.8
See detailed store ratings

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Apple

Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
10-13-2009
I did not BUY. Just looked at the store, not the Web site...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-12-2009
The best customer service without a doubt.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-12-2009
Great!
Overall Rating 8 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Read full review 		Online Shopper
10-12-2009
I haven't had a good experience with Apple so far. A manual with the computer would have been helpful.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Read full review 		Online Shopper
10-12-2009
the Apple I tunes website needs to be updated. It is not user friendly for shoppers, especially new shoppers. I frequently go to website and get confused about how to do what I want. Also, the "Help" section is worthless.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-12-2009
no further comments
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
10-12-2009
I love Apple products, but it's often impossible to find products on the site. The organization of the navigation options definitely needs work. I was looking for memory for my iMac one time and finally gave up. I ended up buying it from another...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-12-2009
Bought my wife an I-phone, experience was good!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
10-12-2009
I have nothing but positive experiences with Apple.