Sam Ash Customer Reviews

Store Details

Store Ratings* Summary


Sam Ash
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Sam Ash


Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-18-2009
I still have not received the portable keyboard that I have orderedd. There person I spoke to at customer service was nice but vague about when the keyboard would be in and when it would be sent out.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-18-2009
I'll be shopping with Sam Ash again
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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N3GBZ
11-17-2009
Great products, great price, great service! Very pleased!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Zman
11-17-2009
I've ordered 2 guitars from Sam Ash online and have been completely satisfied with both purchases. I would recommend Sam Ash to anyone looking to purchase any type of musical equipment.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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slider
11-16-2009
good inventory, knowledgeable staff, courtesy appreciated.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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SASSYLADY1
11-16-2009
EVERYTHING WAS JUST FINE. I WOUD BUY FROM SAM ASH AGAIN AS I HAVE IN THE PASS.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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mere4m
11-15-2009
Found item at lower price online but samash would not honor it, was told they are not authorized dealer but I contacted fender customer support and they told the deal was authorized fender dealer!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Hunsibd
11-14-2009
Difficult to coordinate delivery with FedEx. Signature requirement made it difficult to receive merchandise on time. Oherwise very satisfied with our purchase overall. Staff very helpful with questions regarding product prior to purchase.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ray
11-14-2009
I have been a Sam Ash customer since the 60's -- I am a very loyal customer.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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KKitchen63
11-12-2009
Processed and delivered quickly...well done, folks!