Zales.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Zales.com
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Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.9
Customer Support: 8.4
Products Met Expectations: 8.4
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*Ratings are for the past 90 days only.

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Reviews of Zales.com

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Not satisfied w/ the ring purchased. Looked very cheap, saw sauder marks on it. Inside of ring was rough & not smmoth. Price was way too much for the final product that I received.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
No comments.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
The piece is delightful - it will add a nice touch of whimsy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Great.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
no.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I order a product that was "In stock," took almost 3 weeks to stick my order in a box to be shipped. And I was a little disappointed to from what the product looked like online from when I saw it on person. Guess Ill just shop instore for now on.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Great experience, just wish the photos/descriptions of products we're more detailed to help ensure what I'm getting is what I 100% expected.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The item was smaller than I imagined. Other than that it was ok.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I was sort of dissappointed in the ring that I purchased. The picture online seemed to be enhanced the ring's overall appearance. When it arrived I thought I had purchased the wrong product. I am returning the ring for a refund.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
Loved the Ring!My husband said it was perfect and it felt like it wasn't there. The quality was exceptional. Will definately buy from Zales again!
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