Zales.com Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Outstanding
Good
Satisfactory
Poor
Reviews of Zales.com |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
11-29-2009
had a problem tracking order threw fedex
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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samantha
11-29-2009
some part of the necklace is not good.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Michele
11-28-2009
Very satisfied with merchandise and customer service !!! Other companies could learn from your company !!! Happy Holidays
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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ET
11-28-2009
I purchased a diamond ring and one of the diamonds was missing. I returned the ring to one of the local Zales stores and they replaced the diamond.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Angel
11-28-2009
It would have been nice if I would have received ALL my order together. Some items took a while to get to my home.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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best
11-28-2009
My order was supposed to arrive via FedEx but, was recieved via USPS and was about a week late.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Eagle Creek
11-25-2009
I order delivery by 2-day express mail thru Fed Ex. Not pleased. Ordered 11/5/09 - Received on 11/23/2009----18 days later! If I knew it would have taken that long, I would have went somewhere else. This was bought as a gift...very belated gift...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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xxvolcom419xx
11-25-2009
love the products and service. local store is horrible so i shop only online and have been a customer for years. overall i am very pleased but the web site could be a bit more classy
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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timofply
11-24-2009
order was what I wanted/ordered,as long as they continue to do that,I shall continue to shop with zales
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Buckeye
11-23-2009
Item was slow out of the warehouse. I was supposed to recieve it in 5-7 days , got it in ten. partly Fex Ex as they had it at my local term for 3 days. Also Fed Ex has lousy web site for tracking and they don't tell you when they will deliver.
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