Baseball Express Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

Baseball Express
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.6
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Baseball Express


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-05-2009
One of the items I ordered was originally listed as being on backorder. But when I followed up with the order it had been cancelled with no notification to me. Had I not checked, I would not have known in a timely manner.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-05-2009
Dont like the product...too heavy
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
11-03-2009
Clearance items sent were not the same as the website pictures. Website showed a smile NIKE swoosh on the upper left shoulder and the item sent had a huge swoosh across the front of the shirt.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
I allways order from Baseball Express.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
This was my firsy purchase with Baseball express. I was very happy with the entire purchase experience. The website was easy to use, the product I needed was available at the best price and it arrived exactly when you said it would.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-03-2009
I still haven't received my items. Once I do I will do the survey
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
keep up the good work and the low prices
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-01-2009
I have returend this item and not happy with return proces. I have yet to get a confirmation that this has been received or gotten a credit back to my account.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-01-2009
Baseball Express is practicing bait & switch advertising. The promotion code indicated 15% off on all orders over $100. It did not indicate any restrictions on gloves or bats.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-31-2009
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