Zaccardi's Customer Reviews

Delivery was prompt - communication on order status very good.

Great place. Costumer service was awesome. Did a typo on shipping address....opps. Called and they were very friendly and corrected it for me. Will shop there again.

Very solid experience every time. Thanks, and keep it up...

WARNING: You will not be able to cancel your order without losing money! I LOST OVER $120 TO THESE CHEATS! I cancelled my order days before shipment. They shipped anyway, and sent me a bogus tracking number (a USPS number, that they thought was a UPS number, for a FedEx shipment). I refused delivery; never even touched the box. Zaccardi's never refunded charges. After three months of fighting with them and my credit card company, they kept 22% of the money. Customer service will be NO HELP: they cannot talk to other parts of the company (e.g. warehouse), you will never get past them, and they cannot answer any questions. I have never encountered a worse merchant in over ten years of shopping... (more)

was looking for a product I had seen/purchased in a store but could not find more. was happy to see on-line merchants carried. price was higher than I paid reatil, as well as shipping charge, but I wanted to item to match the one I had purchased retail.

Good website; easy to navigate; accurate description of item we purchased; product arrived sooner than announced on website; good price and customer service.

This was a gift. Something that we could not find anywhere. My Mom is 84 years old and she wanted a sifter like this so bad. She was thrilled and it works so well.

the product and service have been first rate! Also the description of the product, as I was considering it, was very accurate.

make it easier to find the return information on your home page.agent on phone was friendly and helpful.

One of the worst online merchants for customer service. Product did not ship when promised. Product was defective upon arrival. Ignored emails and phone calls. Zaccardi's did not honor their return policy. There are many alternative online stores to use who actually value your business. (more)