Pem America Outlet Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Pem America Outlet
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.4
Customer Support: 9.0
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Reviews of Pem America Outlet

Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
JUST TRIED TO ORDER ON LINE FOR THE FIRST TIME. GOT THE ORDER FINE. LOOKS GREAT ON BED. I THINK THEY DID A GOOD JOB.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
07-04-2009
Two items ordered, delivered one day later than predicted. Sheet set fine. Lavender sham ordered, grey arrived. Thought two to the package, like pillowcases, but only one. Returning that one and requesting two lavender shams in the French Tile... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-23-2009
Never ordered online, but they had the quilt my son wanted. I am pleased because the order shipped on time and it looks great on the bed.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-17-2009
This is the 3rd order I have made with Pem America and each one has been great. Keep up the good work!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
06-14-2009
The color of the item looked more blue online that in real time. The lady I talked to was very helpful, I have picked out another item and will exchange. Very pleasant experience overall and I will shop here again.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-09-2009
Purchased a few things form them before, but the assortment is better now. I knew the service was good but I love the new products and I am pleased with my purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-09-2009
Great products that fit my room perfectly. I was glad to get all of the items that matched the bedding in one place. It really makes the room look good.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-08-2009
I was very pleased with the item I purchased and I will suggest them in the future.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-08-2009
Box was in not good when delivered, but product was ok.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
04-17-2009
They charged me $15 to ship two pillow shams! I paid LESS to ship the two QUILTS! When my package arrived, I weighed it on my postal scale, and it weighed EXACTLY ONE POUND. The weight on the envelope that I paid for said TWELVE POUNDS! What a... (more)
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