Cycle Gear, Inc. Customer Reviews

Store Details

Store Ratings* Summary


Cycle Gear, Inc.
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.5
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Cycle Gear, Inc.


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MXER156
11-29-2009
Great price and speedy delivery.
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Stewy
11-29-2009
I already went to the desert this weekend and it should have been here. Hopefully it can be here before I go again. Very poor customer service so much for 2 day shipping even with a holiday!!!!!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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NorCal trail rider
11-28-2009
I shop Cycle Gear Stores and on-line because they not only provide good service and selection, but also support the OHV community through their donations to the BRC...THX
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Rudy H.
11-28-2009
I have been a loyal customer of Cyclegear for many years and will only shop for motorcycle accessories and apparel at Cyclegear outlets and on-line.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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puma26669
11-27-2009
i was quite impressed with the customer service, product as well adn the quick ship time especially considering i'm in NB Canada and it came from CA... i look forward to further purchases form cyclegear.com
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-26-2009
I was pleased with the products that I received, but very unsatisfied with not receiving the items that I really wanted!!!!!!!!!!!!!!!!!!!!!!!!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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CBR Man
11-26-2009
Selection was great.. already making a Christmnas wish list!!
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Bob
11-26-2009
I ordered three visors for my Shoei RF1000. I paid for 2 day shipping. One visor arrived in time. The other two were a week late - they were poorly packaged and the chrome one was damaged.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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ricky
11-25-2009
Thank you for the quick delivery time.the order was wright and on time.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-23-2009
Cycle Gear sent me someone else's item in addition to my own. I ended up paying return shipping for both. This in spite of their assurance that they would cover shipping.