Everything Direct Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Everything Direct

Over 1,000 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Everything Direct


Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
04-16-2009
The website advertised products that are no longer available. I ordered them, but received a substitute. Getting someone on the phone was nearly impossible. When I could talk to someone about the problem, it was a pleasant experience.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 3  Products Met Expectations
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Online Shopper
03-12-2009
none
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-03-2009
I ordered the coastal theme knobs and they are of very high quality. Look beautiful and are better than I expected.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
02-26-2009
Shipping costs are WAY TOO HIGH! $13 to ship a package that is less than 1 pound! Never again.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
02-16-2009
I had to modify one item I requested, a back plate for kitchen drawer-did not match one I had. Also, I wanted heavier duty hinges than those found on website, but the ones I ordered fit cabinet well enough. Order was process v. quickly and... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
01-23-2009
very good experiance--what we ordered was 50% less than Home Depot
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 2  Products Met Expectations
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Online Shopper
01-05-2009
I selected 2 day shipping time and actually experienced 5 days. I then found that the items I ordered did not fit and requested return instructions. I am still waiting for an answer to my request.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
11-22-2008
Cory was very helpful
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
09-23-2008
Out of the four items ordered one item was incorrect.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
09-21-2008
The ability to send pictures and get advice from one of your sales folks was wonderful. Cory Raugutt was his name and he was great. It saved me time and made getting what I needed simple. I am delighted with this purchase experience.