Home > Store Ratings > Office Depot

Office Depot Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Office Depot
Customer Certified
Over 725,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.5
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Office Depot

Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Spg
11-25-2009
It would be nice if stores would actually use their system. I never received an email saying the item was ready for pickup. Even after I called to check on the status and they said it was waiting at the copy center the web site still said in...
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		lj
11-25-2009
I have not received my order that I placed on 11/3/2209
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review 		Michael
11-25-2009
I was told the product would arrive on Tuesday so I waited from 8:30 in the am to 8 PM and the product never arrived although I was told it would be delivered by UPS that day, as late as 6:30 PM that day. The product finally showed up on Thursday,...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-25-2009
Don't care for long feedback questionairs
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		CJ613
11-25-2009
I was very please with everything except the amount of the shipping...it was nearly the same amount of the item ordered. Seems steep BUT really needed the round labels. In fact, I am using them right now.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		hungry ghost
11-24-2009
Delivery was so fast, I was surprised. But, I couldn't believe what you charged me for delivery. Unless I accidentally checked a box for faster delivery that I would not have paid for, what a rip off the delivery charge was!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Kevrock
11-24-2009
The ordering on-line process was easy plus we saved over $60 with using on-line coupons. The only complaint is that some of the screws were missing which made assembly process take longer with having to look around the house for replacement...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		grandma
11-24-2009
totally satisfied
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-24-2009
I chose pick up at store. I returned the product because it was not exactly what was needed. The store matched the price online and I was satisfied with the experience.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Joe
11-24-2009
Really excelent service and the prodect is great will buy again. Thank you very much..
1  |  2  |  3  |  4  |  5  |  …

Top Categories from Office Depot