Faucet Depot Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

Faucet Depot
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 8.9
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Faucet Depot


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
So far I am very pleased. The faucet was only installed today so I can't guarantee it but right now I am happy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
Although I didn't need to contact her for this order. Heather is a FABULOUS customer service representive--she's knowledgeable, friendly, and very helpful! Teenya LaPorte
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
Better selection than Home Deopt and Lowes in Charlotte, NC area. Shipped quickly and arrived in a timely manner. Thanks!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
A great experience. Faucet Depot had what I was looking for at the best price & it was not available in our local stores. Ordering was easy, follow-up e-mails were timely & tracking was simple. The faucet arrived when expected & was just what I...
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-30-2009
Air gap had been opened. Box was dusty and plastic air gap ring was stained. Luckily, I only needed the cap. Cap was in good condition. Product delivered quickly.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-29-2009
great prices
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-28-2009
you guys are great you saved me from wandering the faucet hell! thanks again
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-27-2009
Delivered on-time and as promised.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-26-2009
No problems, fast delivery. Great prices.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-26-2009
i did receive some handles that were wrong and have not received the correct handles yet could you check this for me