Barbecues.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Barbecues.com

Over 500 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Barbecues.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-15-2009
Glad I found the site
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
01-11-2009
The tracking info for my order showed it being delivered to Kentucky. When I called, I was told that order numbers are reused and this was a mistake. Reusing order numbers is ludicrous. I never received other shipping info, but did finally get my... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
12-31-2008
Delivered ahead of schedule!
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
12-23-2008
cant understand why im being charged a restocking fee when I canceld the order the next day buy phone,the order was placed on a sunday, and it came to my house 2 weeks later.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
12-22-2008
received grill early but had some hardware missing and there was no propane tank. Had to purchase additional hardware to assemble and also a propane tank which should have been included.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-15-2008
Great Experience! Will shop again.
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
11-02-2008
My order has still not arrived!

Barbecues.com has posted a response to this review.Read full review

Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
09-28-2008
I bought a wood stove from you, and I contacted customer service and told them I did not receive the front plate ad the back plate for my wood stove that I bought from them, they took the information down and I have'nmt heard from them yet?

Barbecues.com has posted a response to this review.Read full review

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
09-24-2008
Good deal
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
09-01-2008
We were very pleased with our order, and the timely manner in which it was delivered.