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SitStay.com Customer Reviews

Store Details

Store Ratings* Summary


SitStay.com
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 9.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of SitStay.com


Overall Rating 4 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Pammy Sue
02-13-2012
Disappointed in the time it took to get the item. Disappointed in the response about the return of previous item. Probably won't shop here again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kate
01-31-2012
I appreciate the expeditious attention my order received. Terrific products. Thank you, SitStay customer service people!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-25-2011
You guys are really fine! Thanks
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-22-2011
Site showed product colors that were actually unavailable when I went to order. There should be a note that states that some colors may no longer be available.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Irene the Human & Wendy the Greyhound
12-17-2011
I enjoy doing business with SitStay. Their service is superior and they have a great variety of products that I trust. Their prices are competitive and Darcy and Danelle are genuinely good people. I love Darcy's newsletter!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
GH Mama
11-25-2011
A wonderful company....almost like dealing in person with my best friends' friend!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
kiabugs
11-20-2011
Chicken was a little hard for my small dogs to chew.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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tjobe
11-18-2011
could not believe how fast the cover got here

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