Oki Data Americas, Inc. Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.0

Oki Data Americas, Inc.
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 8.9
Customer Support: 8.8
Products Met Expectations: 9.4

*Ratings are for the past 90 days only.

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Reviews of Oki Data Americas, Inc.


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-30-2009
Lost my original login ID and had to set a new one up to complete the purchase. Most web pages have a place where you can say you lost your login or password, but I could not find a place for that on your web page.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-07-2009
I had a great experience buying toner from Oki Data Americas, Inc. Smooth sailing all the way!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-25-2009
I ordered and received the product without much problem. However, I could not get any idea of when the product would actually be available. Rep said they had "no idea".
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-07-2009
The item was on back order for over 2 weeks (each time I order something for my printer it's on backorder). The order shipped 2 days later than when it stated it would ship, keeping my printer (which I use for business) down almost 3 weeks.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
08-21-2009
I receieved the indicated portion of the order in a timely manner. I was made aware at the time of order that two (2) items would be back-ordered. Their scheduled arrival time has not yet come.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
07-24-2009
We are not happy with the oki data printer c5800. Everytime a color cartridge is empty, we cannot print in black or other color until we replace the color requested. Also if we replace the image drum then the toner is wasted.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
07-15-2009
I have owned this OKI 600e for quite a few years. It still works well and serves its purpose.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
07-07-2009
I did not have the opportunity to set-up and use the equipment yet.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
03-26-2009
When I tried to buy a rainbow pack of toner cartridges for my C5150 (cheaper than ordering separately) I got, "This product is out of stock." No waiting list?
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
03-02-2009
It ain't here yet. AND IT SHOULD BE, I PAID FOR IT...