MaxiAids.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


MaxiAids.com
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Over 5,000 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9 On Time Delivery: 9.0 Customer Support: 8.3 Product Met Expectations: 8.7
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 100% 87% 90%
Icon: NeutralNeutral — 2% 2%
Icon: NegativeNegative — 11% 8%
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*Ratings are for the past 90 days only.

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Reviews of MaxiAids.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 08, 2008

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 06, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 05, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 30, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 29, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 23, 2008
THIS WAS MY FAULT. I HAVE WET MACRULAR DEFENERATION AND IT WASN;T STRONG ENOUGH. WOULD LIKE TO SEE SAME IN STRONGER. MY SIGHT 2 YRS AGO WAS 200/400; PROBABLY WORSE NOW. GAVE PRODUCT TO SOMEWNE ELSE.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 20, 2008
I have shared my catalog with many family members of low vision adults and also recommended it to the Visiting Nurse Associatin of CT.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 20, 2008
we are returning the phone because my aunt can not see the caller id to get the programed #s to get her # that are programed in. the phone is nice if she could use it thank you

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 19, 2008
My Mom has had another stroke so we are going to be unable to use the magnifier. This is her second purchase and we are very pleased. Please let me know how to return. I have not opened the box that it was shipped in. Same as when UPS delivered. Thank you. (more)

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 17, 2008
I placed an order on April 3, 2008. Your website said that it could take up to 2 weeks for shipping. In the interim your company sent a few advertising e-mails, but nothing regarding the status of my order. Today, April 17, 2008, I called the customer service to try and find out where my order is. The Customer rep said that it is on back order and they don't know when it would be available. I said that you could have sent me a courtesy note informing me of this problem. The customer rep said that they had sent an e-mail. I was looking at my e-mail archives while we were speaking and informed him that they have not received any e-mail note regarding the delay. The rep then became rude and said... (more)

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