Windy City Novelties Customer Reviews

The quality of the fiber optic lamps I recieved was very poor. In fact, one I recieved was broken and another my husband had to repair. Additionally, some of LED lights in the lumi-balloons I ordered were nonfunctional. As the items were ordered for my daughter's 16th birthday, I was especially displeased. (more)

The red carpet was not at all what i expected.

Very nice selection and quality product. I will definitely shop here again.

the entire experience was easy and efficient.

Directions for the LED lites would have been helpful...for instance, is the string left tied inside the balloon or left outside the balloon? How long do the lites last? Saying there is tape for the red carpet would have saved me a purchase of tape.

Quick delivery and products just as advertised.

Great service. Exceeded delivery expectations. A hassle-free experience.

The lumi-loon product I ordered did not live up to the description on the Windy City web site. The product was not vivid in color or light as seen and 10% of the balloons did not hold in helium. I called customer service and they said that they would give me a credit and were sorry that I had problems with their product. When I followed up a week later, the rep said that he would not be able to offer me a credit after all and that they have not had any other complaints, however, he did offer to give me a discount on a future purchase. I did notice that they have now have a "new improved" Lumi-loon product. I wonder why they needed to improve a product that has had no complaints? LUMI-LOONS... (more)

Great to do business.

When I accidentally put WY as the state instead of WV a customer service agent contacted me, asked for clarification and the order still arrived a day ahead of schedule. The Centennial Dance with music from the 40s, 50s, 60s, 70s, 80s, 90s, 00s had Windy City decorations for each decade. The multi-generational dancers were thrilled with reliving the stories the icons represented by the Windy City props, posters and table cloths, brought to mind. Thanks so much for your professionalism and products. This is the second time I have used Windy City for party supplies and I tell everyone what a great company you are. (more)