Proflowers.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.2


Proflowers.com
BizRate Certified Ribbon Customer Certified
Over 475,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 9.0
Customer Support: 8.3
Products Met Expectations: 8.3
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*Ratings are for the past 90 days only.

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Reviews of Proflowers.com

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-08-2009
I really enjoy viewing the selections and ordering with pro flowers... Just beautiful arrangements and price...
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
The vase was broke in the order that I sent out last week. The recipient called ProFlowers to tell them, and Customer Service said they will credit my account. I appreciate the credit back. She did say the flowers were beautiful.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Eliminate $15 shipping rebate. Accepting the rebate enrolls you in a membership at $15/mo. A deceptive business practice reflecting poorly on the judgement of ProFlowers. Would have rated all 10s otherwise.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I just spoke to my sisterin law andshe saif the flowers aare dying after only 3 days. I am unhappy with this result
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Thank You very much, everything turned out ok.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I am a regular customer of ProFlowers and use them almost exclusively for my florist needs. The few times I had any difficulty, they were very responsive and helpful.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Keep up the good work !!
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Flowers were left in a cooler at the hospital. Hospital policy forbade me to retrieve them until after the holiday weekend. Flower order was cancelled.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Thanks for being part of my credit card's emall thing, I got a bunch of points!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-05-2009
This was an order of flowers that I sent to my sister in San Diego as a thank you. I did not see them, but she said they were nice and very much appreciated.
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