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iPrint.com Customer Reviews

Store Details

Store Ratings* Summary


iPrint.com
Customer Certified
Over 225,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.6
Would Shop Here Again: 8.0
On Time Delivery: 7.8
Customer Support: 7.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
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Reviews of iPrint.com


Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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Dennis
02-12-2012
The business cards I ordered were very good. However, there is so much white space - the lettering had to be "8" when it could have been "10" and more readable had the white space not been so limited. The price was so low compared to local printers...
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Michelle
02-11-2012
I am very disappointed. You made me look bad with the customer. I ordered next day delivery and the customer still hasn't received the product. What happened did you even ship it out? I am so upset.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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rhondarue
02-04-2012
I chatted with them to tell them how satisfied I was with their product but the person I talked to said the product I ordered was no longer avaiable, funny, I received it in the mail!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-01-2012
My only issue with customer service was that the chat feature did not connect me to a customer service rep--several attempts yielded ... NOTHING.
Overall Rating 4 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Angie
01-30-2012
The "preview" option when trying to see your finished product is very seriously lacking. While the product looked good, the actual product was smaller and very, very light in color (font). I have ordered other items in the past and was very happy....
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-26-2012
I honestly don't remember the delivery time frame I was given, which is why I was vague about being on time. The order took seven days to process and three to ship. The font I picked was very legible on the screen, but perhaps a bit light on the...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
01-23-2012
I'm as disappointed with this transaction as I knew I would be from the start (and the last time you asked me to fill out the survey). The only thing worse was the prospect of being totally out or cards. A badly printed card with good information...
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Joy
01-22-2012
I have not as yet received my order.
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 4 Customer Support
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KCJ
01-21-2012
The online ordering process was a nightmare and sucked up a huge amount of my time. The payment portion of the checkout procedure was completely dysfunctional. I ended up using four different credit cards trying to get the system to accept my...
Overall Rating 1 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-18-2012
They didn't contact me when UPS had trouble delivering, and instead asked the order to be returned to iPrint. I am angry.

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