Apex Battery Customer Reviews

Store Details

Store Ratings* Summary


Apex Battery
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Apex Battery


Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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roxy
11-23-2009
the company did not send products when they said they did and fumbled with return contact responces for requested tracking numbers, and could have pleased this customer with a next day shipment instead of an additional week.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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rabbit
11-23-2009
I got great help on the phone they said i would be receiving a email on step by step of what to do to return. Right now i am just waiting.
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-23-2009
Quickie and the correct product was sent. Thanks,
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
11-21-2009
Battery was advertised as a "Nicad" battery type but I received a sealed lead acid type battery. I could have purchased a lead acid tyope elswhere for less, when I called their representative offered a $15 refund on my purchase of which I accepted.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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Bill
11-21-2009
No correspondence or tracking information was ever sent to me, but my order did arrive on time.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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fourbyt
11-21-2009
I was hoping to receive battery by Thursday for an outing but did not get it until Friday, but I was the one who selected ground UPS, so no big deal...Thank you.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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FredFlintstone
11-18-2009
Next time I need to replace a UPS battery here's where I'll be shopping.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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LBH - Davenport
11-17-2009
Fast delivery, product as described and at a good price. Easy to use website made this all very painless.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Amy
11-17-2009
Thanks for the help!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-16-2009
Great experience. I did it all on-line, got everything I wanted and they followed up with all the tracking details. I would differently purchase from them again!