Accent Furniture Direct Customer Reviews

Store Details

Store Ratings* Summary


Accent Furniture Direct
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Accent Furniture Direct


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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kayaker
11-21-2009
I am very pleased with the quality of my sideboard. It fits perfectly in the space I wanted it for. It arrived in a timely fashion and the delivery went very well.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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sarahlee
11-19-2009
The buffet I purchased is beautiful. Your company is trustworthy and reliable. You gave me the best price on the internet with white glove delivery. I would not hesitate to use your company again. Thankyou.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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doc
11-18-2009
It took nearly three months to get my merchandise and I received only one e-mail from them in tht time. I was also told that "white glove" delivery included set-up. It did not. I still have that to do.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-16-2009
I LOVE THE ITEM I HAVE ORDERD AND RECIEVED FROM ACCENT FURNITURE DIRECT THANK YOU !
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Dee Dee
11-10-2009
This was my first experience with Accent Furniture Direct and I am very, VERY pleased with my purchase. I had shopped around for quite awhile and this was by far my best choice.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Lexy
11-10-2009
Love the room dividers, exactly as pictured and described. Excellent quality. Will difinitely buy again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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JJ
11-09-2009
Ordering was easy===product looked just like the picture===delivery was as stated.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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the bruiser
11-08-2009
I would deal with this co anytime and I highly recommend their service and products. There are too many cos on the internet that are difficult to deal with and completely dishonest. AFD is a top notch co, I hope to deal with them soon.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Broken
11-02-2009
The furniture was hard to put together and it fell apart upon its first use. It is broken, so I can't return it and customer support can't help me either.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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disapointed
11-01-2009
ordered two tables, came in four boxes. Recieved three, two pieces damaged, on ripped open and the other was not recieved. Talked to customer service for reorder. Now we have two more boxes that were damaged and not a complete full table to use.