Accent Furniture Direct Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Accent Furniture Direct
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.6
Products Met Expectations: 8.7
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*Ratings are for the past 90 days only.

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Reviews of Accent Furniture Direct

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The furniture was hard to put together and it fell apart upon its first use. It is broken, so I can't return it and customer support can't help me either.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
ordered two tables, came in four boxes. Recieved three, two pieces damaged, on ripped open and the other was not recieved. Talked to customer service for reorder. Now we have two more boxes that were damaged and not a complete full table to use.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
The item I ordered was a Birthday present for my Mother. She really does like it alot and was very happy with the emails sent directly to her about the status of delivery. Thank you all ever so much.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Your website was very user friendly as well as the order procedures. The item was delivered promptly and I was very pleased.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Delivery company was very rough w/delivery of package.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
They didn't let me know right away that the product was on backorder.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I did receive the coat rack tree but I have not put it together yet.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-18-2009
One part of the entry table was obviously cracked due to improper wood curing. I think they need better quality control so they don't send out imperfect merchandise.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-14-2009
I was highly satisfied with both the product and service. I ordered this item as a birthday present for my wife and it arrived on time and in good condition. I was quite pleased that all of the parts were there and the assembly was easy.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-13-2009
I haven`t received my order yet .Still waiting.
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