FireFold Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.3

FireFold
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.3
Customer Support: 9.3
Products Met Expectations: 9.4

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FireFold


Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-07-2009
The product I received is defective and I have not heard back from Firefold at this time.

FireFold has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Always the right product at the right price
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Overall experience was outstanding! Will recommend to family & friends!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-02-2009
I never received the shipment, even though the USPS tracking showed that it had been delivered. It was either delivered to the wrong address or was stolen from my mailbox.

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Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
NA
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
contacted customer service at firefold to validate that I had the right memory chip for my unit. Service rep was not very knowledgeable and told me to contact the manufacturer.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
I received the order much earlier than I had expected, but then I always do when I order from you, as always the order met or exceeded my expectations, It is a pleasure to order from you as you have a better selection than any where else.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
I ordered with one credit card,it would not accept the card. I then ordered w/ a second credit card I the got confirmation that both orders had processed. Only one arrived. so, I am waiting to see if I was charged for two. If so I have a problem.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
Highly recommend Firefold; I had absolutely no problem with my order.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-29-2009
The products are of high quality and were shipped promptly. All in all I would recommend Firefold to anyone.